Terms and Conditions of Use of the Cartridge Green Website
Access to this Website and the use of information on it is subject to these Terms and Conditions of Use.
You should carefully read these Terms and Conditions of Use. By proceeding further, you will be deemed to have accepted them.
In these Terms and Conditions of Use, the following terms shall have the meanings indicated:
- "Terms and Conditions of Use" - means the terms and conditions of use of this Website herein contained;
- Cartridge Green - means the company registered as Cartridge Green, with registered address at; Unit 7, Block F, Nutgrove Office Park, Rathfarnham, Dublin 14, Ireland.
- "Cartridge Green website" and "Website" mean this website, being a website accessible at or via any or all of the following
- "you" means any and all persons accessing or using this Website and/or availing of any information and/or services available on or via this Website;
- "we" and "our" and "us" means Cartridge Green and Cartridge Green Website
Governing Law and Jurisdiction
Information appearing on this Website is provided in accordance with and subject to the laws of the Republic of Ireland and the laws of the Republic of Ireland governs the conduct and operation of this website. The courts of the Republic of Ireland have exclusive jurisdiction over all claims or disputes arising in relation to, out of, or in connection with these Terms and Conditions of Use, the information contained on this Website, and any use made of that information. Any such claims or disputes shall be resolved in accordance with the laws of the Republic of Ireland.
Disclaimer as to Accuracy of Information
Care has been taken in the preparation of the information contained on this Website. However, we do not make any representations or warranties as to the accuracy of the information contained on this Website.
Printer manufacturer logos, names and model numbers are the property of their respective owners. Cartridge Green claims no affiliation with any of these Original Equipment Manufacturers (OEMs). Also, Cartridge Green takes no responsibility whatever for consequential damage arising from incorrect use of any of its products.
Please ensure that the product you intend to purchase is in fact suitable for the printer that you intend to use it with, and please read any accompanying instructions carefully before installation.
Prohibited use of Website
The information on this Website is not intended to be provided to and should not be used in any State or jurisdiction of any nature in which access to or use of such information is prohibited, whether in the format in which it is presented on this Website or otherwise. If you have any doubts about the legality of your using this Website, you should not continue any further.
This Website contains hypertext links to websites not maintained by Cartridge Green or any member of Cartridge Green. Cartridge Green does not endorse or represents the reliability, accuracy, or quality of any information, goods, services, or products displayed or advertised on such other websites. No member of Cartridge Green is or shall be (or be deemed to be) a party to any contract that you may or do enter into with the providers of such goods, services or products. You are reminded that different terms and conditions of use will apply to you as a user of such websites. Cartridge Green hereby disclaims any and all liability for the content of such websites and any loss or damage of any nature suffered by you as a result either: (a) of accessing or using such websites; or (b) availing of or acquiring any or all of the goods, services or products advertised or available on or via such websites. The use by you of such websites is at your sole risk.
This Website contains hypertext links to websites maintained by members of Cartridge Green other than Cartridge Green. You are reminded that different terms and conditions of use may apply to you as a user of such websites.
No third party is permitted to create a link from another website to this Website without our prior written consent.
Alert - Hoax Emails
A number of organisations and their customers have recently been the target of hoax e-mails that are aimed at gathering Internet/account details of the customers. Some of these hoax e-mails have encouraged or facilitated contact with hoax websites that purport to be (but are not) the website of the relevant banking organisation. To date the occurrence of such online fraud has not been extensive. However, we would always advise you to be cautious as regards disclosing your personal details. In particular, you should note that we will only ever request your personal details if: (i) you are seeking to initiate an order via this Website; or (ii) you initiate a request for a particular service via this Website, and we require certain of your personal details to provide you with the requested service.
At Cartridge Green we are committed to ensuring the privacy of your information and seeking to attain the highest standards of security at all times. However, you should note that messages and information passing over the Internet may not be free from interference by third parties and should be independently verified. You should never disclose data over the Internet unless you have satisfied yourself as to the security of the related technology/encryption.
Whilst we at Cartridge Green invest in the best technology, please note that Cartridge Green cannot guarantee the privacy or confidentiality of information relating to you that passes over the Internet. In accessing this Website and in availing of any of the services/information available on or via this Website, you are deemed by these Terms and Conditions of Use to accept that electronic mail messaging and Internet communication may not be free from interference by third parties and may not remain confidential.
In all circumstances the use by you of this Website is at your sole risk.
General disclaimer of Liability
No member of Cartridge Green (or any other person involved with the provision and maintenance of this Website) takes any responsibility for the accuracy of the information provided on this Website. Use of such information is at the user's sole risk. No member of Cartridge Green accepts any liability for any loss or damage of any nature, including but not limited to loss of profits, goodwill, or any other type of financial or other pecuniary or direct or special indirect or consequential loss howsoever arising whether in negligence or for breach of contract or other duty as a result of:
(i) use of this Website, including but not limited to any electronic mail messaging and Internet communication that may arise from, in the course of or pursuant to such use; and/or (ii) reliance on the information contained in this Website, whether: (a) downloaded or not; (b) authorised or not.
Cartridge Green makes no representation or warranty or undertaking of any kind in relation to the analysis or information contained on this Website or the completeness or accuracy of such information.
Right of Cartridge Green to information on this Website The information contained on this Website may not be copied, transmitted, amended or reproduced in any form whatsoever without the prior written consent of Cartridge Green.
Attempted Use of Website
These Terms and Conditions of Use shall also apply, subject to alteration as necessary, to attempted access of the Website and attempted use of information on it.
In the event that any provision in these Terms and Conditions of Use is held to be unenforceable or invalid, such provision shall be severed and the remaining provisions shall be enforceable to the fullest extent permitted by the laws of Republic of Ireland. Clause headings in these Terms and Conditions of Use are for reference purposes only and shall not be used to construe or determine the meaning of any or all of these Terms and Conditions of Use.
It is a condition of use of this site that all copy and material shown here remains the property of Cartridge Green and may not be reproduced, quoted or disseminated without prior written approval of the owners. Cartridge Green Terms And Conditions For Orders
These terms and conditions (the "Terms and Conditions") are the terms and conditions upon which Cartridge Green ("we/us") makes this website (the "Cartridge Green Site") available to you.
Cartridge Green Products
All Products as depicted on this website (as may be varied from time to time) are available for delivery everywhere in the Republic of Ireland.
All Cartridge Green Products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute a Cartridge Green Product of equivalent value and quality without notice.
In the event that we are unable to supply the Cartridge Green Product or any substitute product to you at all, we shall notify you as soon as is reasonably possible and shall reimburse your payment in full and in any event no later than 30 days after the intended delivery date.
Prices Displayed On The Cartridge Green Site May Be Changed Without Notice Prices listed within the Cartridge Green Service are valid for a maximum of 14 days of submitting your purchase form. Prices that change after this period will be advised in advance and you will be offered the opportunity to cancel your order.
Prices include VAT applicable at the time for deliveries within the Republic of Ireland.
Cartridge Green strives to ship orders placed before 1pm the same day for next day delivery. Orders placed after 1pm will not be shipped until the following day for next day delivery.
Cartridge Green Delivery Charges as advised in our delivery section will be applicable. If you request delivery to remote areas which are not normally delivered to by Cartridge Green you will be advised of any additional charges as soon as possible after receipt of your Order Form. Selected products are not available for delivery to certain areas - where possible we will advise you of these restrictions when you place your order.
Incorrect personal details may lead to problems or delays in delivery, so before placing your order, please ensure that you have included the full address details, including accurate postcode of the intended recipient and telephone number, together with your daytime contact telephone number or e-mail address so that we can notify you in the event that any delivery problems are encountered. We highly recommend that you provide us with your Mobile Number for this purpose.
Certain products may be delivered during a delivery period, providing delivery within a time frame around your preferred delivery date - if this is the case for your order, we will advise you after you have completed your order form.
In the instance of there being difficulties in delivering your order to the intended recipient we reserve the right to contact the recipient using the contact details you provide on the Order Form.
Where more than one attempt to complete delivery is necessary, because of any inadequacy in the information provided for delivery purposes or where the recipient was unavailable to accept delivery, the delivery charge portion of an order may be charged again, using the payment details provided with your original order.
A notification of the charges will be sent by email to the email address provided as part of the order process.
Orders may be amended or cancelled up to 24 hours before the intended delivery date.
|To amend or cancel your order, please contact the Cartridge Green store nearest to the delivery address you have given between 9.00am and 5.00pm Monday to Friday.
You are entitled to cancel any payment at any time where fraudulent use has been made of your credit or debit card by another person not acting on behalf of you or as your agent and to be re-credited by us to the extent that such sums are not reimbursed by the card issuer in such circumstances.
You are entitled to a seven-day 'cooling-off period', whereby you are entitled to return your purchase to us for any reason within seven days of receipt of same, and be refunded the price that you paid, minus the shipping charge. This safeguard applies only where the products in question are unopened, unused, undamaged and returned to us in full saleable condition. Charges for return-shipment must be borne by the purchaser. In the event that you have ordered the incorrect consumables for your machine, and opened same (outer box or inner packaging) then we cannot refund in part or full.
The guarantees on our various product lines are as follows:
In the event that you've purchased a faulty original or OEM product from Cartridge Green please contact the manufacturer directly for further instruction. Many original equipment manufacturers require that the end-user initiate such returns procedures directly with them (but we will of course honour the guarantee if the OEM suggests that course of action). Please feel free to contact us with any queries you might have.
In the event that your compatible purchase is faulty Cartridge Green undertakes to replace said product or refund the product purchase price, for a period of 12 months from the date of purchase.
In the event that your re-manufactured purchase is faulty Cartridge Green undertakes to repair or replace said product or refund the product purchase price, for a period of 12 months from the date of purchase.
In each of the cases above please contact the Cartridge Green store from which you purchased the item(s). A copy of the invoice or receipt and delivery note if applicable must accompany any item being returned. Shipping charges are non-refundable. The following conditions must be satisfied for a valid guarantee claim:
The claim must be made within the guarantee period. This may be done by email or telephone. The item(s) must be returned packaged properly with your address and telephone number enclosed. A copy of the invoice or receipt and delivery note if applicable must accompany the returned item(s). The customer assumes responsibility for any anomalies that may arise during shipment (i.e. damaged or destroyed goods, delays etc.).
Refunds will be issued in the same form as the original payment. If paid for by credit card, a credit will be issued to the original credit card number provided on that specific order. If product(s) purchased from Cartridge Green should be returned for whatever reason, the customer shall return the product(s) to us under the following terms:
Customer shall return the products to Cartridge Green, along with the original invoice or receipt and delivery note if applicable. If no invoice is to hand, please include a letter specifying the problem, and including date of purchase, invoice number and customer ID (if known). Also please include your first and last name, and your phone number. This will help us expedite a solution and allow us to contact you if there are any problems or concerns regarding your return.
Returns to Cartridge Green
Before a refund and/or reshipment can be issued, the cartridges in question must be returned to Cartridge Green. Cartridge Green will not be responsible for damaged parts if customer does not follow this process. Please retain shipping information including tracking numbers, until your account has been credited by Cartridge Green or repaired or replacement product is received. Cartridge Green cannot be held liable for any lost packages that are not given any type of tracking number or documentation. If Cartridge Green determines that failure of the product(s) was not as a result of a defect in materials or workmanship, or if the reason for return does not involve failure, then Cartridge Green reserves the right to charge the customer for parts and labour at Cartridge Green’s current labour rate, or charge the customer a 20% restocking fee. Cartridge Green will advise customer prior to assessing these charges.
If no receipt number, invoice number or delivery note is included, there will be a delay in the returns process. If you do not state whether you desire a refund or a replacement, a standard replacement will be issued. You will not receive a refund or reshipment if you use over 25% of the product.
Unless paid for via our secure online payment system, or otherwise stated, all payments shall be due upon receipt of an invoice. Cartridge Green reserves the right to obtain a security interest in all products sold to the customer, and in proceeds thereof, until the customer makes full payment.
We use PayPal, Worldnet and Elavon Merchant Services to process our card transactions.
Cartridge Green Customer Services
In the event that you are not satisfied with the Cartridge Green Service any complaints should be addressed in the first instance to:
By telephone: 012965180
By post: Customer Care
Unit 7, Block F
Nutgrove Office Park
Our Customer Service Team is available from 9am until 5.00pm Monday to Friday.
1.0 Whilst we agree to use our reasonable endeavours to ensure that the Cartridge Green Site and/or the Cartridge Green Service is fully operational and error-free we cannot guarantee this and, therefore, accept no responsibility for any defects and/or interruption of the Cartridge Green Site and/or the Cartridge Green Service and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the Cartridge Green Site and/or the Cartridge Green Service impossible or impractical.
2.0 (a) We accept liability for death or personal injury arising from our negligence.
(b) Subject to clause 2.0(a), our liability in contract, tort (including negligence and breach of statutory duty) or otherwise arising by reason of or in connection with your Order Form with us shall be limited to a multiple of  times the price you have paid for the Cartridge Green Products.
(c) Subject to clauses 2.0(a) and 2.0(b) above we exclude all liability for any claims, losses, demands and damages, including without limitation, any costs, loss of profits, loss of contracts or business opportunity, loss of data and any other consequential, incidental, special or punitive damages, even if we have been advised of the possibility of such damages, arising directly or indirectly out of or in any way connected with your use or inability to access the Cartridge Green Site and/or the Cartridge Green Service, whether arising in contract, tort (including negligence), under statute or otherwise PROVIDED THAT nothing contained in these Terms and Conditions affects or will affect your or the recipient's statutory rights in relation to the quality, fitness or description of the Cartridge Green Products supplied.
We shall not be liable for any delay or inability to perform our obligations to you if such delay is due to any cause whatsoever beyond our reasonable control.
We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the Cartridge Green Site from time to time. We will post any changes on the Cartridge Green Site and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the Cartridge Green Site. Changes will be effective five (5) hours after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions.
Additionally, we reserve the right to suspend, restrict or terminate access to the Cartridge Green Site for any reason at any time.
These Terms and Conditions shall be deemed to include all other notices, policies, disclaimers and other terms contained in the Cartridge Green Site, provided that in the event of a conflict between any such other notices, policies, disclaimers and other terms, these Terms and Conditions shall prevail. If any of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Save in respect of fraudulent misrepresentation, this agreement (including any documents and instruments referred to herein) supersedes all prior representations, arrangements, understandings, and agreements between you and us (whether written or oral) and sets forth the entire agreement and understanding between you and us relating to the subject matter hereof.
Your purchase will be deemed to have occurred in the Republic of Ireland. These Terms and Conditions shall be governed by and construed in accordance with Irish Law and the parties agree to submit to the exclusive jurisdiction of the courts of the Republic of Ireland.
It is a condition of use of this site that all content and material remains the property of Cartridge Green and may not be reproduced, quoted or disseminated without prior written approval of the owners.
It is a condition of use of this site that all copy and material shown here remains the property of Cartridge Green and may not be reproduced, quoted or disseminated without prior written approval of the owners.
My Account Service - Terms and Conditions
The www.cartridgegreen.ie My Account service ('my account') is provided as a complimentary feature by Cartridge Green for your personal use subject to these Terms and Conditions. In order to provide the Service, we will hold certain personal information. Except to the extent that we are required or permitted by law, any personal information which we collect will be used solely for the purposes of providing the Service.
To register with the Service you must be over eighteen years of age.
When you place your first order with us you may be issued with a password. You must keep this password confidential and must not disclose it or share it with anyone. You will be responsible for all activities and orders that occur or are submitted under your password. If you know or suspect that someone else knows your password you should notify us immediately. Should you forget your password, please use the password reminder service (this option can be found adjacent to the My Account login box).
If Cartridge Green has reason to believe that there is likely to be a breach of security or misuse of the Service or site, we may require you to change your password, or may suspend use of the Service.
You must ensure that the details you provide on registration or at any time are correct and complete.
Use of the Service is intended to assist with purchases to be made via the Cartridge Green website www.cartridgegreen.ie ('the Site'). The Service must not be used for the following purposes:
a) Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
b) Gaining unauthorised access to other computer systems.
c) Interfering with any other person's use or enjoyment of the Site.
Cartridge Green reserves the right to refuse to post material on the Site, or to remove material already posted on the Site.
Whilst we take every reasonable precaution and care in relation to the Service, we do not make any representation or warranties of any kind (express or implied) with respect to the contents or operation of this Service, and any such representations and warranties are excluded by this notice. We do not warrant that use of the Service will be uninterrupted or error free. Whilst every effort is made to ensure reminder emails set up on your account are processed and delivered as requested, Cartridge Green cannot be held responsible for non-delivery of these messages. Your use of the Service is done so entirely at your own risk and we do not accept any liability whatsoever for losses or damages that you may suffer as a result of your use of the Service.
Your access to the Site and Service may be occasionally restricted to allow for routine maintenance.
If you have any queries please contact Cartridge Green Customer Services on:
By telephone: 01 2965180
By post: Customer Care
Unit 7, Block F
Nutgrove Office Park
We have obligations in relation to your personal information under the Data Protection Act. Some of the information you provide may be "sensitive" information under the Act (i.e. information on "delicate" matters, including race, political opinions, religion, trade union membership, physical or mental health or condition, sexual life etc). By registering for the Service and providing your details, you agree to us using information in the way set out above.
Where you provide information about other people (for example their date of birth, or their address) you also confirm that have the consent of these people to provide us with that information
We have made every effort to clearly identify the products on our website and in any promotional material. Use of the word 'Original' or ‘OEM’ in the product description or elsewhere on the website indicates that the product described therein has been produced by the original printer manufacturer and purchased by Cartridge Green for re-sale.
Very many of the product descriptions contain the phrases 'page yield', 'product capacity' or 'capacity of'. The page yields mentioned in these descriptions are based on the industry standard of 5% coverage (i.e. 5% of the area of the page has been printed on), in accordance with ISO/IEC 19752 testing methodology. This is how printer manufacturers describe their page yields, and we've continued to use this standard. Yields vary with usage and environmental conditions.
Club Cartridge Green
For terms and conditions of membership of Club Cartridge Green please refer to the Club Cartridge section of the website.